GRAND ISLAND, Neb. (KSNB) - When two fugitives were spotted in the Grand Island area, an emergency alert was sent out. But not everyone in area says they received it.
An emergency alert went out early Thursday morning warning people of fugitives in the area.
There are a few different reasons that people may not have gotten that alert. Hall County Emergency Management says service providers can decide if they want to send out emergency alerts.
If your provider does send them, location can also play a part. When they push the notification, they send it to a certain part of town, if your phone is pings off the cell tower in that area you should be getting it.
Phones also give you the option to opt out, but they recommend not doing that. They say the messages they send can be lifesaving and if you have the choice you should be getting them.
"We want to be able to get that information out through devices that basically everyone is carrying now on their wireless device," Hall County Emergency Director Jon Rosenlund told Local4 News. "That's the whole purpose behind the wireless emergency alerts."
For people who still don't receive alerts, Rosenlund suggests checking social media.
"The best way to get more information is to turn to the local news or follow the social media for that specific agency," he said. "Our public safety agencies here in Hall County and in Central Nebraska are quite good at updating social media in real time to inform the public. "