LINCOLN, Neb. - (KNEP) - Black Hills Energy remains committed to customers and employees while taking precautions amid coronavirus outbreak.
Black Hills Energy is taking precautions for its employees while ensuring they head out to all emergency calls (Source Black Hills Energy)
The company continues to work closely with local health, public safety and government officials to minimize the spread of COVID-19 and the impact of service to customers.
They are taking action by temporarily suspending nonpayment disconnections for customers. They realize that due to possible extended periods of isolation, customers may face financial hardship effecting their ability to timely pay their energy bill. You just have to head to their website to explore the options available.
Also they are requesting that if you have had a fever, dry cough or been diagnosed with the virus in the last 48 hours to consider postponing non-emergency service calls. Crews will continue t respond to all emergency calls and will wear appropriate personal protective equipment and follow CDC health guidelines.
Black Hills Energy is also limiting employee travel to mission critical purposes while temporarily closing all customer walk-in locations.
Paid leave is being offered to employees who test positive or are put in quarantine. The company is also encouraging as many employees as they can to work from home.
All on-site meetings with consultants and gatherings of over ten people have been postponed. They are encouraging electronic communication when possible.