COLUMBUS, Neb. - (KNEP) - Nebraska Public Power District is rolling out a new mobile app and web portal to pay bills, report outages and check energy usage.
The previous app was launched in 2015 and was around until February of this year. The launch off the new app will offer more in-depth features. NPPD Vice-President and Retail General Manager Tim Arlt states they believe the new app will give customers the best ability to control and monitor their energy usage year-round.
Anyone still using the old web portal will need to re-register on the new system through either the new portal or the new app. The old portal will no longer accept payments and outages can no longer be reported through the old app.
If you are signed up for automatic payments, those will continue on without interruption.
In addition to the new features, Arlt details you will now receive email notifications if a planned or unplanned power outage occurs. This is a little different from the old system in which customers would receive a phone call although that is still available for those with critical needs and non-residential customers.
Arlt details this new system allows for them to get information to customers in a very timely fashion.